Shipping
Clear delivery before you pay.
Shipping options, delivery estimates, and fees are shown through Shopify checkout before payment is completed.
- Processing time
- Orders are reviewed, checked, and prepared before dispatch. Processing time appears during checkout or order confirmation when available.
- Delivery estimates
- Estimated delivery options and final shipping fees are shown at Shopify checkout before payment.
- Tracking
- Orders ship with tracking when the carrier supports it. Tracking information is shared after dispatch.
- International shipping
- International delivery may be available depending on destination, carrier support, and object type.
- Customs and taxes
- International customers may be responsible for customs duties, import taxes, or local fees charged by their destination country.
- Object type packaging
- Jewelry, incense, cushions, and decorative room pieces are packed according to material, size, and form.
- Damaged items
- If an item arrives damaged, contact us with your order details and clear photos so we can review the issue.