Contact
Get in touch.
Need help?
We are here to help with orders, shipping, returns, product questions, and care guidance.
Email hello@noravya.com
We aim to reply within 24-48 business hours.
Quiet NORAVYA workspace
Before you contact us
For order questions, please include:
- Order number
- Order email
- Product name
- Short description of the issue
Damaged or incorrect items
For damaged or incorrect items, please include:
- Clear photos of the item
- Photos of the packaging
- A short description of what happened
What we can help with
We can help with:
- Order status
- Shipping and tracking
- Returns and damaged items
- Product sizing
- Product care
- Material or natural variation questions
Notes
Please do not send returns back without contacting us first. Returns must be approved before they are returned.