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Privacy

Privacy Policy

NORAVYA collects only the information needed to operate the store, provide customer support, process orders, and improve the shopping experience.

This page explains what we collect, how it is used, and how to contact us with privacy questions.

Information We Collect

We collect information needed to operate the store, process orders, provide support, and improve the shopping experience.

  • Name
  • Email
  • Shipping address
  • Billing information
  • Order information
  • Device information
  • Cookies and similar site data

How We Use Information

We use customer information to run the website, fulfill orders, communicate with customers, improve the storefront, and protect against misuse or fraud.

Order Processing

Order details, shipping addresses, contact information, and item information are used to prepare, fulfill, ship, track, and support purchases.

Customer Support

When you contact us, we use the information you provide to answer questions about orders, shipping, returns, sizing, product care, materials, and support requests.

Website Improvement

We may use site activity, device information, cookie data, and analytics information to understand how visitors use the website and to improve navigation, content, performance, and product presentation.

Payment Processing

Payment information is processed by secure checkout and payment providers. NORAVYA does not store your full credit card or debit card number.

Third Party Services

We may use third party services to operate the storefront, process checkout, understand site performance, communicate with customers, and support marketing tools.

  • Shopify
  • Payment providers
  • Analytics providers
  • Marketing tools
  • Shipping and fulfillment partners

Cookies

Cookies and similar technologies may be used to keep the site functioning, remember cart or checkout information, understand website performance, and improve the shopping experience.

Your browser may allow you to limit or delete cookies, but some store functions may not work properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and service-provider safeguards to protect customer information. No online system can be guaranteed completely secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or request information about certain personal data.

To make a privacy request, contact hello@noravya.com and include enough detail for us to review the request.

Marketing Communication

If you subscribe to email updates, we may send brand notes, product updates, journal content, or selected store announcements.

You can unsubscribe from marketing emails using the unsubscribe option in the email when available.

Children Privacy

NORAVYA is not intended for children. We do not knowingly collect personal information from children.

Contact

For privacy questions or support, contact hello@noravya.com.